General Terms : 

Website: www.talent-bridge.pro

Last updated: 05/15/2025

1. Purpose

The purpose of these General Terms of Use (hereinafter the "GTU") is to define the terms and conditions of access and use of the website www.talent-bridge.pro (hereinafter the "Site"), published by Talent-Bridge.

By accessing and using the Site, all users acknowledge having read, understood, and unreservedly accepted these GTU.

2. Description of the Service

Talent-Bridge is both:

A platform connecting companies and qualified talent in the customer service center (call center) sector,

And a remote call center offering comprehensive outsourced customer service, 24/7. The services offered include:

Recruitment of call center operators and specialized profiles,

Outsourced customer relationship management, both B2B and B2C,

Services such as:

Customer service (complaints, after-sales service, loyalty),

Technical support,

Telemarketing and telesales,

Appointment scheduling,

File qualification,

Back office and administrative support.

Our teams operate remotely, in the following languages:

French, English, German, Spanish, and Arabic, across multiple channels:

Telephone, email, online chat, instant messaging (WhatsApp, etc.), and social media.

The Site allows Users to discover the services offered and contact the Talent-Bridge team via a dedicated contact form.

3. Use of the Contact Form

The User may contact Talent-Bridge via a form provided for this purpose. By using this form, the User agrees to:

Provide accurate, complete, and up-to-date information,

Not impersonate a third party,

Not use the form for abusive, advertising, or malicious purposes.

Talent-Bridge reserves the right not to respond to messages deemed inappropriate or contrary to its mission.

4. Intellectual Property

All content on the Site (texts, images, logos, graphic elements, structure, etc.) is protected by applicable intellectual property laws.

Any unauthorized reproduction, representation, modification, or use, in whole or in part, of the Site or its content is prohibited without prior written authorization.

5. Liability

Talent-Bridge strives to ensure continuous access to the Site, but cannot be held liable in the event of:

temporary interruption of the Site for maintenance or updates,

technical malfunctions beyond its control,

or errors or omissions in the information published on the Site. The Site may contain links to other websites. Talent-Bridge declines all responsibility for the content and practices of these third-party sites.

6. Personal Data

Personal data collected via the contact form is used exclusively to process User requests.

Talent-Bridge undertakes to comply with applicable legislation regarding the protection of personal data.

The User has the right to access, rectify, object to, and delete their data, which they can exercise by sending an email to our support team.

7. Modifications to the Terms and Conditions

Talent-Bridge reserves the right to modify these Terms and Conditions at any time.

Modifications take effect as soon as they are posted on the Site. It is the User's responsibility to regularly consult the Terms and Conditions for any updates.